(%INVENTORYROW%)
 
[%Annotate%],   [%Print%]  
[%Subject%]    (%TICKEDOPEN%)(%TICKET_subject%)(%TICKEDCLOSE%) [%(%CONFIG_GRPSELLBL%)%]    (%TICKET_GROUP%)
[%Status%]    [%(%TICKET_status%)%] [%Operator%]    (%TICKET_oper%)
[%Created%]    (%TICKET_open%) [%Customer%]    (%TICKET_name%) ((%TICKET_email%))
[%Solved%]    (%TICKET_closed%) [%Access key%]    (%TICKET_key%)
 
(%TTXCFED%)
(%MESSAGES%)
 

[%New status%]
(%NEWSTATUS%)

 [%Message%](%ANSWERLIB%)(%PREVIEW%)   [%Markup help%]

(%FILEFORMS%)
(%TRACKTIME%) (%DELTICKET%)