[%Annotate%]
,
[%Print%]
(%INVENTORYROW%)
[%Subject%]
(%TICKEDOPEN%)(%TICKET_subject%)(%TICKEDCLOSE%)
[%(%CONFIG_GRPSELLBL%)%]
(%TICKET_GROUP%)
[%Status%]
[%(%TICKET_status%)%]
[%Operator%]
(%TICKET_oper%)
[%Created%]
(%TICKET_open%)
[%Customer%]
(%TICKET_name%) (
(%TICKET_email%)
)
[%Solved%]
(%TICKET_closed%)
[%Access key%]
(%TICKET_key%)
 
(%TTXCFED%)
(%MESSAGES%)
 
[%New status%]
(%NEWSTATUS%)
[%Message%]
(%ANSWERLIB%)(%PREVIEW%)
[%Markup help%]
(%INPUT_problem%)
(%FILEFORMS%)
(%TRACKTIME%)
(%DELTICKET%)