Answer Library module is not installed on your server.

The module allows organizing answers to common questions. Your staff can quickly access canned answers for instant solutions that save problem-resolution time. New staff members will benefit from the canned answer library for training, enabling them to hit the ground running and be productive right from their first day.

You may see the Answer Library module in action through our demo help desk.

For more detailed description and ordering info please refer to Answer Library page.